Contact information

Last Updated: 2026-10-21

Brown Color is operated by Encomia Brighton Studio INC.

Website: browncolor.com

Email: support@browncolor.com

Phone: (601) 853-0412

Business address: 5207 Reddoch Dr, Jackson, MS 39211

This address is for business correspondence only. It is not a walk-in retail store and does not accept in-person visits.

Customer service

Customer service hours are Monday through Friday, 9:00 AM to 5:00 PM, excluding U.S. federal holidays.

For email and telephone inquiries, we provide an initial response within 1–2 business days. Messages received outside these hours are handled during the next customer service period.

For a question about an order, please include your order number.

Returns

Contact us before sending a return. After approval, we will provide a prepaid return label and the return address. Do not send returns to our business correspondence address unless we specifically instruct you to do so. See our Refund Policy.

You can also send us a message through Contact Us. Our Shipping Policy, Payment Policy, Privacy Policy, and Terms of Service explain the related arrangements. Nothing here limits consumer rights that cannot be waived under applicable federal or state law.